Frequently Asked Questions

FAQ's

You can find some of the most frequently asked questions here!

We currently service the Chattanooga and Cleveland Tennessee area. If you are not sure if you are within our service areas, just submit a request and we will check your service area during your free quote. 

If we are not in your area, shoot us a message on Facebook to let us know your area. We will send you an update once we expand into your area. 

Our routes are optimized around your trash pickup days to ensure that your bins are empty for optimal service. We will schedule your service for the day after your trash pick up day. 
Same day service is only available if your service location is in our route for the day it is requested. Our route schedules are optimized to provide top quality services for all of our clients, and therefore cannot deviate from our routes for same day cleanings.
 
If you forget to put your bins out, we will attempt to reschedule your service for the next available route in your area. 

No contract here! We’re confident that our work is great enough for your satisfaction, so we don’t see any need to hold you in a contract. 

However, If you sign up for a month and cancel the following month, you will be charged the difference between a one-time service and the monthly service that was selected.  

When you sign up, you will be prompted to sign up for email and text notifications. You will receive a reminder one day before your scheduled cleaning to remind you to leave your trash cans out for service. 

We do offer one-time cleanings. However, we know you’ll love our service so much that you’ll want to enroll for monthly or quarterly cleanings after your first wash!

We recommend washing your trash bins a minimum of 4 times annually. This will reduce the gross build up and keep the odor down for a while. However, after a few months, your cans are likely to start stinking again! If you want to maintain your cans clean all year long, we recommend our monthly wash plan!

Our trucks are equipped with a state-of-the-art cleaning system that will eliminate all build-up and kill up to 99% of bacteria. Dirty trash cans are home to some nasty pests and bacteria. By paying a trash bin cleaning company to wash them for you, you avoid having to touch your pest infested bin.